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Free shipping within the entire EU and UK.

PLEASE NOTE THAT DUE TO THE GLOBAL COVID-19 EPIDEMIC, WE MIGHT NOT BE ABLE TO DELIVER YOUR ORDER IN TIME.

Please expect significant delay - presumambly until the end of May. Do not hesitate to contact us, we are happy to inform you. Stay safe and stay at home!

Frequently Asked Questions

TOP 3 FAQs

When will my product arrive?

As our raincoats are individually produced, upon ordering, the total delivery times will be calculated on the basis of (1) the production time of the item ordered which is generally 2 weeks and in addition (2) the delivery time after production.

Therefore, the total delivery time is approx. 3–3,5 weeks, according to the following chart:

How can I track my order?

You will receive an e-mail confirmation when the items are dispatched to you. This letter will contain your track & trace code and the courier used. You can track your package by filling in your code on the webpage of the courier.

What if I changed my mind?

You have a right of withdrawal which you can announce without reasoning within 14 days following the reception of the item ordered. First of all, please contact us: you may announce the above right via e-mail.

Then, please send back your item to us not later than within 14 days from the announcement of your withdrawal.

You can return your product for the purpose of (1) a full refund or (2) an exchange, if our inventories make it possible, provided that you send back your item in perfect original sale-able condition, in the original or other suitable packaging and with all tags attached.

Please note that the refund or the exchange of all Custom Size products is excluded.

For further information on the applicable conditions, please also check our detailed Return Policy (clause 5 of the Terms and Conditions). You can also contact us, we are happy to help you!

Should you have any further question, please also check our Terms and Conditions.

You can also contact us, we are happy to help you.

Frequently Asked Questions

TOP 3 FAQs

When will my product arrive?

As our raincoats are individually produced, upon ordering, the total delivery times will be calculated on the basis of (1) the production time of the item ordered which is generally 2 weeks and in addition (2) the delivery time after production.

Therefore, the total delivery time is approx. 3–3,5 weeks, according to the following chart:

How can I track my order?

You will receive an e-mail confirmation when the items are dispatched to you. This letter will contain your track & trace code and the courier used. You can track your package by filling in your code on the webpage of the courier.

What if I changed my mind?

You have a right of withdrawal which you can announce without reasoning within 14 days following the reception of the item ordered. First of all, please contact us: you may announce the above right via e-mail.

Then, please send back your item to us not later than within 14 days from the announcement of your withdrawal.

You can return your product for the purpose of (1) a full refund or (2) an exchange, if our inventories make it possible, provided that you send back your item in perfect original sale-able condition, in the original or other suitable packaging and with all tags attached.

Please note that the refund or the exchange of all Custom Size products is excluded.

For further information on the applicable conditions, please also check our detailed Return Policy (clause 5 of the Terms and Conditions). You can also contact us, we are happy to help you!

Should you have any further question, please also check our Terms and Conditions.

You can also contact us, we are happy to help you.

Frequently Asked Questions

TOP 3 FAQs

When will my product arrive?

As our raincoats are individually produced, upon ordering, the total delivery times will be calculated on the basis of (1) the production time of the item ordered which is generally 2 weeks and in addition (2) the delivery time after production.

Therefore, the total delivery time is approx. 3–3,5 weeks, according to the following chart:

How can I track my order?

You will receive an e-mail confirmation when the items are dispatched to you. This letter will contain your track & trace code and the courier used. You can track your package by filling in your code on the webpage of the courier.

What if I changed my mind?

You have a right of withdrawal which you can announce without reasoning within 14 days following the reception of the item ordered. First of all, please contact us: you may announce the above right via e-mail.

Then, please send back your item to us not later than within 14 days from the announcement of your withdrawal.

You can return your product for the purpose of (1) a full refund or (2) an exchange, if our inventories make it possible, provided that you send back your item in perfect original sale-able condition, in the original or other suitable packaging and with all tags attached.

Please note that the refund or the exchange of all Custom Size products is excluded.

For further information on the applicable conditions, please also check our detailed Return Policy (clause 5 of the Terms and Conditions). You can also contact us, we are happy to help you!

Should you have any further question, please also check our Terms and Conditions. You can also contact us, we are happy to help you.

ORDERING

What is my size?

Our products are primarily available in Standard (Confection) sizes ranging from S to XL for men and from XS to L for women. To find your size, please check the “Size Guide” tab which convert your body measurements into THERAINCOAT clothing sizes. You can also opt for a custom size coat – please see the next FAQ.

Can I purchase a custom size product?

Yes, you can! Simply select "Custom Size" on the product page, if you wish to purchase a customized product, or you think your size will not precisely fit to the Standard Sizes. After checkout, we will separately contact you for your measurements. We will produce your coat in a way that it will fit you the most perfectly.

Is it safe to pay online in the webshop of theraincoat.com?

In order to ensure the simplicity and security of the ordering process, our webshop uses SSL (Secure Socket Layer) technology. SSL is the standard for payments over the Internet and is supported by Chrome, Firefox, Microsoft Internet Explorer, Safari and other popular browsers. SSL technology prevents your information from being accessed when you are submitting it. Besides, Shopify is providing data hosting services for this webshop. Shopify complies with the highest level of Payment Card Industry (PCI) standards. The payment gateway is powered by PayPal and SimplePay, ensuring that all transactions are encrypted and secure.

Will I receive a confirmation of my order?

Yes, of course. We will send you a confirmation e-mail after receiving your order. If you think that you have not received a confirmation e-mail, then please check your spam folder, too. You will also receive another e-mail confirmation when your item is dispatched to you.

Will I receive an invoice of my order?

Sure. First, you will receive an e-mail confirmation. Then, the package dispatched will include your invoice.

SHIPPING AND RETURNS

What are the shipping fees?

We may also offer from time to time free or discounted shipping rates for certain territories. Such shipping discounts apply as long as a related notification bar / pop-up message appears on the webshop.

When will my product arrive?

As our raincoats are individually produced, upon ordering, the total delivery times will be calculated on the basis of (1) the production time of the item ordered which is generally 2 weeks and in addition (2) the delivery time after production.

Therefore, the total delivery time is approx. 3–3,5 weeks, according to the following chart:

Who will deliver the product ordered?

For the sake of the smoothest shipping possible, your raincoat will be delivered through trustworthy courier companies (such as GLS, DPD, TNT or UPS).

How can I track my order?

You will receive an e-mail confirmation when the items are dispatched to you. This letter will contain your track & trace code and the courier used. You can track your package by filling in your code on the webpage of the courier.

What if I changed my mind?

You have a right of withdrawal which you can announce without reasoning within 14 days following the reception of the item ordered. First of all, please contact us: you may announce the above right via e-mail.

Then, please send back your item to us not later than within 14 days from the announcement of your withdrawal.

You can return your product for the purpose of (1) a full refund or (2) an exchange, if our inventories make it possible, provided that you send back your item in perfect original sale-able condition, in the original or other suitable packaging and with all tags attached.

Please note that the refund or the exchange of all Custom Size products is excluded.

For further information on the applicable conditions, please also check our detailed Return Policy (clause 5 of the Terms and Conditions). You can also contact us, we are happy to help you!

ORDERING

What is my size?

Our products are primarily available in Standard (Confection) sizes ranging from S to XL for men and from XS to L for women. To find your size, please check the “Size Guide” tab which convert your body measurements into THERAINCOAT clothing sizes. You can also opt for a custom size coat – please see the next FAQ.

Can I purchase a custom size product?

Yes, you can! Simply select "Custom Size" on the product page, if you wish to purchase a customized product, or you think your size will not precisely fit to the Standard Sizes. After checkout, we will separately contact you for your measurements. We will produce your coat in a way that it will fit you the most perfectly.

Is it safe to pay online in the webshop of theraincoat.com?

In order to ensure the simplicity and security of the ordering process, our webshop uses SSL (Secure Socket Layer) technology. SSL is the standard for payments over the Internet and is supported by Chrome, Firefox, Microsoft Internet Explorer, Safari and other popular browsers. SSL technology prevents your information from being accessed when you are submitting it. Besides, Shopify is providing data hosting services for this webshop. Shopify complies with the highest level of Payment Card Industry (PCI) standards. The payment gateway is powered by PayPal and SimplePay, ensuring that all transactions are encrypted and secure.

Will I receive a confirmation of my order?

Yes, of course. We will send you a confirmation e-mail after receiving your order. If you think that you have not received a confirmation e-mail, then please check your spam folder, too. You will also receive another e-mail confirmation when your item is dispatched to you.

Will I receive an invoice of my order?

Sure. First, you will receive an e-mail confirmation. Then, the package dispatched will include your invoice.

SHIPPING AND RETURNS

What are the shipping fees?

We may also offer from time to time free or discounted shipping rates for certain territories. Such shipping discounts apply as long as a related notification bar / pop-up message appears on the webshop.

When will my product arrive?

As our raincoats are individually produced, upon ordering, the total delivery times will be calculated on the basis of (1) the production time of the item ordered which is generally 2 weeks and in addition (2) the delivery time after production.

Therefore, the total delivery time is approx. 3–3,5 weeks, according to the following chart:

Who will deliver the product ordered?

For the sake of the smoothest shipping possible, your raincoat will be delivered through trustworthy courier companies (such as GLS, DPD, TNT or UPS).

How can I track my order?

You will receive an e-mail confirmation when the items are dispatched to you. This letter will contain your track & trace code and the courier used. You can track your package by filling in your code on the webpage of the courier.

What if I changed my mind?

You have a right of withdrawal which you can announce without reasoning within 14 days following the reception of the item ordered. First of all, please contact us: you may announce the above right via e-mail.

Then, please send back your item to us not later than within 14 days from the announcement of your withdrawal.

You can return your product for the purpose of (1) a full refund or (2) an exchange, if our inventories make it possible, provided that you send back your item in perfect original sale-able condition, in the original or other suitable packaging and with all tags attached.

Please note that the refund or the exchange of all Custom Size products is excluded.

For further information on the applicable conditions, please also check our detailed Return Policy (clause 5 of the Terms and Conditions). You can also contact us, we are happy to help you!

PRODUCT FEATURES

What can I purchase in the webshop?

In this webshop, you can purchase waterproof raincoats with unique design. Our products are primarily available in Standard (Confection) Sizes, but our special customization service is also available to you. Essential features and characteristics of the coats can be found on the information page of each product.

What does the uniqueness and quality of the products mean?

Each item is individually produced upon ordering, ensuring the uniqueness and quality of the coats. A special advantage that boosts your coat’s quality and value is that all pieces are waterproof – so weather will never spoil your unique look again.

Where are my products made?

We believe in sustainable, small scale, European manufacturing instead of mass production. Contrarily to global fast fashion trends, our brand was born and is located in Budapest, Europe and the products are made by local manufacturers. If you choose us, you say no to soulless assembly-line production and you support an eco-conscious, emerging business, making you pieces you’ll most probably see on nobody else on the street!

What makes the fabrics of the waterproof coats special and eco-friendly?

We are continuously developing our product technology and seeking the highest level of eco-friendly fabrics available. We use SympaTex® fabrics as main materials of our waterproof raincoats. These fabrics also unite two or three layers, depending on the given type. One of the layers in each case is an optimally breathable, 100% waterproof and 100% recyclable membrane, made by fluorocarbon-free treatments, free from PTFE (polytetrafluoroethylene) and PFCs (perfluorinated compounds), composed of perfectly safe polyether/ester. As for the upper layer of the waterproof materials, some of them are also recycled, while others are made with fluorocarbon-free techniques.

What does it mean that our coats are waterproof?

Waterproof fabrics are impervious to water since the waterproofness is > 20,000 mm water column which means a very high-level protection, similar to the resistance provided by waterproof hiking garments.

Why is it important to use fully taped seams?

The stitching of the garment can be a weak point, as the water can seep through. That is why we use waterproof taping on the stitched seams for all raincoats.

How can I protect my coat purchased?

Over time, with wear, the coats’ great waterproof and breathable features can become diminished. If you start noticing that your raincoat is beginning to absorb water instead of repelling it, then it might be time for you to reproof it. In order to ensure that the proofer you are about to use won’t alter your coat, you should first test your proofer on a small area of your raincoat. If you wish to reproof your coat, we suggest you to choose among the various types of widely available PFC-free eco proofers.

ORDERING

What is my size?

Our products are primarily available in Standard (Confection) sizes ranging from S to XL for men and from XS to L for women. To find your size, please check the “Size Guide” tab which convert your body measurements into THERAINCOAT clothing sizes. You can also opt for a custom size coat – please see the next FAQ.

Can I purchase a custom size product?

Yes, you can! Simply select "Custom Size" on the product page, if you wish to purchase a customized product, or you think your size will not precisely fit to the Standard Sizes. After checkout, we will separately contact you for your measurements. We will produce your coat in a way that it will fit you the most perfectly.

Is it safe to pay online in the webshop of theraincoat.com?

In order to ensure the simplicity and security of the ordering process, our webshop uses SSL (Secure Socket Layer) technology. SSL is the standard for payments over the Internet and is supported by Chrome, Firefox, Microsoft Internet Explorer, Safari and other popular browsers. SSL technology prevents your information from being accessed when you are submitting it. Besides, Shopify is providing data hosting services for this webshop. Shopify complies with the highest level of Payment Card Industry (PCI) standards. The payment gateway is powered by PayPal and SimplePay, ensuring that all transactions are encrypted and secure.

Will I receive a confirmation of my order?

Yes, of course. We will send you a confirmation e-mail after receiving your order. If you think that you have not received a confirmation e-mail, then please check your spam folder, too. You will also receive another e-mail confirmation when your item is dispatched to you.

Will I receive an invoice of my order?

Sure. First, you will receive an e-mail confirmation. Then, the package dispatched will include your invoice.

SHIPPING AND RETURNS

What are the shipping fees?

We may also offer from time to time free or discounted shipping rates for certain territories. Such shipping discounts apply as long as a related notification bar / pop-up message appears on the webshop.

When will my product arrive?

As our raincoats are individually produced, upon ordering, the total delivery times will be calculated on the basis of (1) the production time of the item ordered which is generally 2 weeks and in addition (2) the delivery time after production.

Therefore, the total delivery time is approx. 3–3,5 weeks, according to the following chart:

Who will deliver the product ordered?

For the sake of the smoothest shipping possible, your raincoat will be delivered through trustworthy courier companies (such as GLS, DPD, TNT or UPS).

How can I track my order?

You will receive an e-mail confirmation when the items are dispatched to you. This letter will contain your track & trace code and the courier used. You can track your package by filling in your code on the webpage of the courier.

What if I changed my mind?

You have a right of withdrawal which you can announce without reasoning within 14 days following the reception of the item ordered. First of all, please contact us: you may announce the above right via e-mail.

Then, please send back your item to us not later than within 14 days from the announcement of your withdrawal.

You can return your product for the purpose of (1) a full refund or (2) an exchange, if our inventories make it possible, provided that you send back your item in perfect original sale-able condition, in the original or other suitable packaging and with all tags attached.

Please note that the refund or the exchange of all Custom Size products is excluded.

For further information on the applicable conditions, please also check our detailed Return Policy (clause 5 of the Terms and Conditions). You can also contact us, we are happy to help you!

PRODUCT FEATURES

What can I purchase in the webshop?

In this webshop, you can purchase waterproof raincoats with unique design. Our products are primarily available in Standard (Confection) Sizes, but our special customization service is also available to you. Essential features and characteristics of the coats can be found on the information page of each product.

What does the uniqueness and quality of the products mean?

Each item is individually produced upon ordering, ensuring the uniqueness and quality of the coats. A special advantage that boosts your coat’s quality and value is that all pieces are waterproof – so weather will never spoil your unique look again.

Where are my products made?

We believe in sustainable, small scale, European manufacturing instead of mass production. Contrarily to global fast fashion trends, our brand was born and is located in Budapest, Europe and the products are made by local manufacturers. If you choose us, you say no to soulless assembly-line production and you support an eco-conscious, emerging business, making you pieces you’ll most probably see on nobody else on the street!

What makes the fabrics of the waterproof coats special and eco-friendly?

We are continuously developing our product technology and seeking the highest level of eco-friendly fabrics available. We use SympaTex® fabrics as main materials of our waterproof raincoats. These fabrics also unite two or three layers, depending on the given type. One of the layers in each case is an optimally breathable, 100% waterproof and 100% recyclable membrane, made by fluorocarbon-free treatments, free from PTFE (polytetrafluoroethylene) and PFCs (perfluorinated compounds), composed of perfectly safe polyether/ester. As for the upper layer of the waterproof materials, some of them are also recycled, while others are made with fluorocarbon-free techniques.

What does it mean that our coats are waterproof?

Waterproof fabrics are impervious to water since the waterproofness is > 20,000 mm water column which means a very high-level protection, similar to the resistance provided by waterproof hiking garments.

Why is it important to use fully taped seams?

The stitching of the garment can be a weak point, as the water can seep through. That is why we use waterproof taping on the stitched seams for all raincoats.

How can I protect my coat purchased?

Over time, with wear, the coats’ great waterproof and breathable features can become diminished. If you start noticing that your raincoat is beginning to absorb water instead of repelling it, then it might be time for you to reproof it. In order to ensure that the proofer you are about to use won’t alter your coat, you should first test your proofer on a small area of your raincoat. If you wish to reproof your coat, we suggest you to choose among the various types of widely available PFC-free eco proofers.

PRODUCT FEATURES

What can I purchase in the webshop?

In this webshop, you can purchase waterproof raincoats with unique design. Our products are primarily available in Standard (Confection) Sizes, but our special customization service is also available to you. Essential features and characteristics of the coats can be found on the information page of each product.

What does the uniqueness and quality of the products mean?

Each item is individually produced upon ordering, ensuring the uniqueness and quality of the coats. A special advantage that boosts your coat’s quality and value is that all pieces are waterproof – so weather will never spoil your unique look again.

Where are my products made?

We believe in sustainable, small scale, European manufacturing instead of mass production. Contrarily to global fast fashion trends, our brand was born and is located in Budapest, Europe and the products are made by local manufacturers. If you choose us, you say no to soulless assembly-line production and you support an eco-conscious, emerging business, making you pieces you’ll most probably see on nobody else on the street!

What makes the fabrics of the waterproof coats special and eco-friendly?

We are continuously developing our product technology and seeking the highest level of eco-friendly fabrics available. We use SympaTex® fabrics as main materials of our waterproof raincoats. These fabrics also unite two or three layers, depending on the given type. One of the layers in each case is an optimally breathable, 100% waterproof and 100% recyclable membrane, made by fluorocarbon-free treatments, free from PTFE (polytetrafluoroethylene) and PFCs (perfluorinated compounds), composed of perfectly safe polyether/ester. As for the upper layer of the waterproof materials, some of them are also recycled, while others are made with fluorocarbon-free techniques.

What does it mean that our coats are waterproof?

Waterproof fabrics are impervious to water since the waterproofness is > 20,000 mm water column which means a very high-level protection, similar to the resistance provided by waterproof hiking garments.

Why is it important to use fully taped seams?

The stitching of the garment can be a weak point, as the water can seep through. That is why we use waterproof taping on the stitched seams for all raincoats.

How can I protect my coat purchased?

Over time, with wear, the coats’ great waterproof and breathable features can become diminished. If you start noticing that your raincoat is beginning to absorb water instead of repelling it, then it might be time for you to reproof it. In order to ensure that the proofer you are about to use won’t alter your coat, you should first test your proofer on a small area of your raincoat. If you wish to reproof your coat, we suggest you to choose among the various types of widely available PFC-free eco proofers.