Our products are made for you.
Follow the below instructions:
For ordering an item produced according to your individual request, please first contact us and share with us your idea.
We will inform you concerning the feasibility and acceptation of your request.
If approved by us, please follow the usual ordering process and choose the “With customisation” option on product pages. In that case the invoiced purchase price of the product to be customised will automatically increase by +30%. After payment, we will produce your custom-made item within the standard delivery times applicable to non-customised products.
Combining multiple requests
If you wish to have your product in custom-made size and at the same time you also wish to purchase the product with a slight modification in the design or the sewing pattern, the purchase price will increase only by +30% for all types of customisations together. However, in such case, please first contact us and share with us your idea.
Return of customised items
Please note that the return and refund of all customised products is excluded, unless the product is defective and this is the reason of the return. For further information on the applicable conditions, please also check our Return Policy (clause 5 of the Terms and Conditions).